FAQs

WHAT DO YOU SELL?

We sell secondhand garments that are often pre owned. most of our items appear  aged and have developed unique characteristics over time. these imperfections are to be expected when shopping for pre owned items, therefore we will not take any requests for returns on items that are meant to have these characteristics. 

WHAT ARE THE SHIPPING ARRANGEMENTS ?

All orders are shipped via DHL express international. Orders are processed within 1-3 business days. Shipping duration takes 3-7 business days depending on the buyer's location. You will get a shipping confirmation via email with tracking information as soon as it’s available.

AM I ABLE TO TRACK MY ORDER?

Yes. When we dispatch your order for delivery you will receive a unique tracking number by email. Once in receipt of this tracking number you can check the current status of your shipment. Please allow up to two hours for the tracking number to become active.

HOW OFTEN DO YOU RESTOCK?

Follow along on social media(@playsupply) and subscribe to our newsletter to keep up with drop frequency and be the first to know.

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